GIFTING POLICY

Effective Date: 01/January/2026

1. Introduction

Manas Hospital Jaipur believes in maintaining professional integrity, transparency and ethical relationships with patients, doctors, employees, vendors, suppliers and business associates.

This Gifting Policy establishes guidelines regarding offering, receiving and accepting gifts, hospitality, personal benefits and other forms of gratuities.

2. Purpose of the Policy

The purpose of this policy is to:

• Prevent conflicts of interest.
• Maintain professional independence.
• Promote transparency in hospital operations.
• Prevent improper financial or personal benefits.
• Maintain ethical relationships with patients and business partners.

3. No-Gift Principle

In accordance with the Hospital’s commitment to ethical conduct, doctors, employees and authorized representatives are requested not to accept gifts or gratuities from vendors, suppliers, business partners or other individuals where such gifts may influence or appear to influence professional decisions.

We encourage our patients, attendants, vendors and business associates to express their appreciation through their good wishes rather than material gifts.

4. Gifts from Patients and Attendants

Patients and their relatives are not expected to offer gifts, money or personal benefits to doctors or hospital employees.

Hospital staff must not:

1. Demand gifts or personal benefits from patients.
2. Make treatment or services conditional upon receiving gifts.
3. Request cash, commissions or unauthorized payments.
4. Accept gifts that may create an actual or perceived conflict of interest.

Patient care must always remain independent of gifts or personal benefits.

5. Gifts from Vendors and Business Partners

Doctors, employees and management representatives should not solicit or accept gifts, cash, commissions or personal benefits from vendors and suppliers in exchange for:

• Procurement approvals.
• Purchase decisions.
• Contract awards.
• Service recommendations.
• Business opportunities.
• Preferential treatment or other improper advantages.

Vendors and business partners are requested to respect this policy and refrain from sending gifts in any form, whether perishable or non-perishable.

6. Prohibited Gifts and Benefits

The following are not permitted:

• Cash or cash-equivalent gifts.
• Expensive personal presents.
• Unauthorized commissions.
• Personal discounts offered in exchange for business decisions.
• Gifts intended to influence medical or administrative decisions.
• Benefits linked to patient referrals.
• Any gift that violates applicable laws or professional ethical standards.

7. Official Hospital Gifts and Promotional Items

Any official gift, promotional item or hospitality provided on behalf of Manas Hospital Jaipur must have a legitimate institutional purpose and appropriate management authorization.

Such activities must be conducted transparently and in accordance with applicable laws.

8. Disclosure of Gifts

If an individual receives an unsolicited gift that may create a conflict of interest or appear inappropriate, the matter should be disclosed to the appropriate hospital management representative.

Management may decide the appropriate action, including refusal, return or other suitable handling of the gift.

9. Violation of the Policy

Any violation of this policy may be reviewed by hospital management.

Appropriate corrective or disciplinary action may be taken in accordance with applicable laws and internal procedures.

10. Responsibility

All doctors, employees, vendors, suppliers and business associates dealing with Manas Hospital Jaipur are expected to respect the principles of this policy.

11. Policy Review

Manas Hospital Jaipur may modify or update this policy when necessary to maintain professional ethics and transparent business practices.

12. Contact Information

Manas Hospital Jaipur

Address: D-131, Jagdamba Nagar, 200 Feet Bypass, Ajmer Road, Heer Pura, Jaipur, Rajasthan, India.

Phone: +91 8094289491

Website: https://bestorthopaedic.co.in

We believe that your trust, goodwill and good wishes are the most valuable gifts.