TERMS & CONDITIONS

Effective Date: 01/January/2026

1. Introduction and Acceptance

Welcome to the official website of Manas Hospital Jaipur (https://bestorthopaedic.co.in).

These Terms & Conditions govern your access to and use of our website and the information, enquiry facilities and appointment-related services available through it.

By accessing or using this website, you agree to comply with these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please discontinue using the website.

2. About Our Website

Our website provides information regarding:

• Hospital facilities and medical departments.
• Orthopaedic and joint replacement services.
• Hip and knee replacement procedures.
• Spine-related healthcare services.
• Doctors, consultants and their professional information.
• Patient enquiries and appointment requests.
• Hospital updates and healthcare awareness information.

The availability of services may change depending on operational requirements and medical circumstances.

3. Eligibility and Use

Visitors should provide accurate and genuine information when using our website.

Where an individual is a minor or is unable to provide information independently, a parent, guardian or legally authorized representative should assist, as required by applicable law.

4. Website Enquiry and Appointment Booking

Manas Hospital Jaipur provides online enquiry and appointment request facilities through its website.

By submitting an enquiry or appointment form:

1. You agree to provide accurate contact and appointment information.
2. You authorize the Hospital to contact you regarding your enquiry.
3. You understand that submitting a request does not automatically confirm an appointment.
4. Appointment confirmation is subject to doctor availability and hospital scheduling.
5. Appointment timings may be changed or rescheduled when necessary.

The Hospital may also communicate with you through WhatsApp or telephone for appointment-related purposes.

5. Medical Information Disclaimer

Information available on this website is provided for general healthcare awareness and educational purposes.

It may include information about medical conditions, treatment options, surgical procedures, diagnostic investigations and healthcare services.

Such information:

• Is not a substitute for professional medical consultation.
• Does not establish a doctor-patient relationship merely by being accessed.
• Should not be used for self-diagnosis or self-medication.
• Should not replace an individual medical examination.
• May not apply equally to every patient or medical condition.

Patients are advised to consult a qualified medical professional before making healthcare decisions.

6. Emergency Medical Situations

Our website and online enquiry facilities are not intended for emergency medical assistance.

If you or another person experiences a medical emergency, seek immediate assistance from the nearest hospital or appropriate emergency medical service.

Do not wait for a response to an online enquiry or WhatsApp message during an emergency.

7. Medical Services and Treatment Outcomes

All medical treatment decisions are subject to individual clinical evaluation and the professional judgment of the treating doctor.

Treatment outcomes may vary depending on the patient’s medical condition, age, health history and other clinical factors.

Manas Hospital Jaipur does not guarantee any specific medical outcome, recovery period or treatment result through general website information.

8. Doctor and Hospital Information

The Hospital makes reasonable efforts to maintain accurate information regarding doctors, qualifications, departments, facilities and available services.

However, doctor availability, consultation timings, service details and other operational information may change.

Visitors are encouraged to confirm relevant details with the Hospital before visiting.

9. Patient Information and Responsibilities

Users are responsible for:

1. Providing accurate information through enquiry and appointment forms.
2. Sharing relevant medical history and reports when required.
3. Updating the Hospital if their contact details change.
4. Keeping their personal medical documents secure.
5. Using authorized communication channels.
6. Not submitting false, misleading or unauthorized information.

10. Website Content and Intellectual Property

The original text, images, graphics, logos, videos, designs and other materials displayed on this website are owned by or used with permission by Manas Hospital Jaipur or their respective owners.

Visitors must not reproduce, distribute, modify, publish or commercially use protected website content without appropriate written authorization.

11. User Conduct

Visitors agree not to:

• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt unauthorized access to website systems.
• Upload viruses or malicious software.
• Interfere with website operations.
• Violate the privacy or rights of other individuals.
• Copy or misuse protected website materials.

12. Third-Party Links and Services

Our website may contain links to third-party websites or communication platforms, including WhatsApp and other external services.

These platforms operate independently and may have their own terms, privacy policies and security practices.

Manas Hospital Jaipur is not responsible for the independent content or practices of external websites.

13. Website Availability

We make reasonable efforts to keep our website accessible and functional.

However, temporary interruptions may occur due to maintenance, technical issues, hosting problems, network interruptions or other circumstances.

We reserve the right to modify, suspend or discontinue website features when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, the Hospital shall not be responsible for losses arising solely from:

• Temporary website unavailability.
• Technical interruptions outside reasonable control.
• Unauthorized misuse of website facilities by third parties.
• Reliance on general information without obtaining appropriate medical advice.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded under applicable law.

15. Privacy Policy

The collection and processing of personal information through our website and communication channels are governed by our Privacy Policy.

Visitors are encouraged to review the Privacy Policy before submitting personal or medical information.

16. Modification of Terms

Manas Hospital Jaipur may modify these Terms & Conditions when necessary to reflect changes in services, technology, operational practices or applicable laws.

Updated terms will be published on this page.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, courts having jurisdiction in Jaipur, Rajasthan shall have jurisdiction over disputes arising from the use of this website.

18. Contact Information

Manas Hospital Jaipur

Address: D-131, Jagdamba Nagar, 200 Feet Bypass, Ajmer Road, Heer Pura, Jaipur, Rajasthan, India.

Phone: +91 8094289491

Website: https://bestorthopaedic.co.in

For questions regarding these Terms & Conditions, please contact the Hospital through the above details.